Overview
These Terms and Conditions apply to all services provided by Roxy iPhone Repairs and to the use of our website. By using our website or booking a repair, you agree to these terms.
If you do not agree with these Terms, please do not use our services.
1. About Us
Business Name: Roxy iPhone Repairs
Website: [your website URL]
Location: [your business address or service area]
Contact: [email / phone]
2. Our Services
We provide mobile phone repair services, including but not limited to screen repairs, battery replacements, charging port repairs, and internal component repairs.
All repairs are carried out using professional tools and industry-standard techniques.
3. Repair Risks & Data Responsibility
- Customers are responsible for backing up their data before any repair.
- We are not responsible for data loss, whether due to repair, software issues, or device condition.
- Some repairs may carry inherent risks due to the device’s age, condition, or prior repairs.
By submitting your device, you acknowledge and accept these risks.
4. Warranty on Repairs
- We provide a limited warranty on repairs, covering defects in parts or workmanship.
- Warranty does not cover:
- Physical damage (cracks, liquid damage, drops)
- Water or moisture exposure
- Software issues
- Damage caused after the repair
- Warranty becomes void if the device is opened or repaired by a third party after our service.
Warranty duration and coverage may vary depending on the repair type.
5. Water Resistance Disclaimer
Opening a device for repair may affect its original water resistance.
We do not guarantee water resistance after any repair, even if the device was previously rated as water-resistant.
6. Parts Used
- We may use original, OEM-equivalent, or high-quality aftermarket parts, depending on availability and customer preference.
- Cosmetic differences between original and replacement parts may occur.
7. Pricing & Payments
- All prices are provided before repair begins.
- Full payment is due upon completion of the repair.
- We reserve the right to refuse or cancel a repair if unforeseen issues arise.
8. Uncollected Devices
Devices not collected within 30 days of repair completion may be considered abandoned.
We reserve the right to dispose of or recycle abandoned devices to recover costs.
9. Website Use
- Content on this website is for general information only.
- We make reasonable efforts to keep information accurate but do not guarantee completeness or availability.
- Unauthorised use of this website may give rise to a claim for damages.
10. Limitation of Liability
To the fullest extent permitted by law, Roxy iPhone Repairs shall not be liable for:
- Indirect or consequential loss
- Loss of data
- Loss of profit or business
- Pre-existing damage or faults
Nothing in these Terms limits liability for death or personal injury caused by negligence.
11. Privacy & Cookies
Your use of our website is also governed by our Privacy Policy and Cookies Policy.
12. Changes to These Terms
We may update these Terms and Conditions at any time. Updated versions will be posted on this page.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Roxy iPhone Repairs
Email: info@roxyiphonerepairs.co.uk
Location: 152 Charminster Rd, Bournemouth, BH8 8UU, United Kingdom